Charlotte was born and educated locally. She joined New Street in 2018 and now operates as a senior compliance administrator. Charlotte works within the compliance team undertaking tasks covering all aspects of regulatory compliance and business governance reporting to the Head of Compliance. Since joining NSM, Charlotte has successfully completed the International Compliance Association's Diploma in Governance, Risk and Compliance, gaining an ICA professional membership. Charlotte has also recently undertaken to study The Chartered Governance Institute’s IFA Level 4 Qualification.